To become a member:
Step 1. Apply for Medicaid.
Step 2. Choose Lighthouse Health Plan.
Step 3. Sign up for the member portal.
Step 1. Apply for Medicaid
First, you must qualify for Florida Medicaid. Medicaid provides medical coverage to low income people and families. The Department of Children and Families (DCF) will decide if you qualify.
You may qualify if you are a:
• Low income family with children
• Pregnant woman
• Non-Citizen with a medical emergency
• Disabled or elderly person not already on Supplemental Security Income (SSI)
You can apply online.
You can apply by phone:
Call 8 a.m. to 5 p.m. Monday through Friday.
If you are deaf, you can use Florida Relay:
711 or 1-800-955-8771
Step 2. Choose Lighthouse Health Plan
Next, if you qualify for Medicaid, the Agency for Health Care Administration (AHCA) will send you a letter. The letter will ask you to choose a plan. To choose a plan, go to the State Enrollment Broker website or call a Choice Counselor.
Join online with the State Enrollment Broker.
Call toll free:
Monday – Thursday 8:00am – 8:00pm
Friday 8:00am – 7:00pm
Call with your pin. If you do not know your pin, contact the Department of Children and Families.
24/7 Automated Phone System.
Step 3. Sign up for the member portal
Last, register for the member portal. With the member portal, you can take care of your health. If you need help, please call our customer service line.
To join our network of providers:
Please contact us at:
Head to the provider section of our website.