Become A Member
Join or Switch to Lighthouse in 3 Steps:
- Apply for Medicaid
- Choose Lighthouse Health Plan
- Sign Up for the Member Portal
Continue reading down this page for more specific details about each of these steps.
Step 1. Apply for Medicaid
First, you must qualify for Florida Medicaid. Medicaid provides medical coverage to low income people and families. Medicaid eligibility in Florida is determined either by the Department of Children and Families (DCF) or the Social Security Administration (for SSI recipients).
You may qualify if you are:
- Low income parents or a caretaker relative of children
- A child
- A pregnant woman
- A former foster care individual
- A non-citizen with a medical emergency
- A disabled or elderly person not already on Supplemental Security Income (SSI)
There are two ways to apply for Medicaid:
Click the button below to go to DCF's ACCESS Florida website. From there, click the "Apply For Benefits" link.
Apply by Phone
Talk to a DCF agent Monday through Friday, 8:00 a.m. to 5:00 p.m.
Florida Relay 711
Step 2. Choose Lighthouse Health Plan
Next, if you qualify for Medicaid, the Agency for Health Care Administration (AHCA) will send you a letter. The letter will ask you to choose a plan. To choose a plan, go to the State Enrollment Broker website or call a Choice Counselor.
There are three ways to choose Lighthouse Health Plan:
Create a Member Portal account on the Statewide Managed Medical Care website to choose a Medicaid plan.
24/7 Automated Phone System
Follow the prompts you are given when you call. You will need your pin. If you do not know your pin, contact the Department of Children and Families.
Talk to a Medicaid Choice Counselor Monday through Thursday, 8:00 a.m. to 8:00 p.m. and Friday, 8:00 a.m. to 7:00 p.m.
TDD users ONLY call
Step 3. Sign Up for the Lighthouse Member Portal
Last, register for the Lighthouse Member Portal. With this account, you can take care of your health by checking your claims status, finding a doctor and learning more about your benefits with Lighthouse.
To sign up for the Lighthouse Member Portal, use the link below to be directed to the portal's login screen. Once there, click the text link "Click here to register" on the bottom left side of the white login box. Follow the steps to create an account.
If you need help creating an account, please call our Member Services 1-844-243-5176 / (TTY: 711).