How to Join

To become a member:

Step 1. Apply for Medicaid.
Step 2. Choose Lighthouse Health Plan.
Step 3. Sign up for the member portal.


Step 1. Apply for Medicaid

First, you must qualify for Florida Medicaid. Medicaid provides medical coverage to low income people and families. The Department of Children and Families (DCF) will decide if you qualify.

You may qualify if you are a:
• Low income family with children
• Child
• Pregnant woman
• Non-Citizen with a medical emergency
• Disabled or elderly person not already on Supplemental Security Income (SSI)

You can apply online.

Apply for Medicaid


You can apply by phone:

Call 8 a.m. to 5 p.m. Monday through Friday.


If you are deaf, you can use Florida Relay:

711 or 1-800-955-8771


Step 2. Choose Lighthouse Health Plan

Next, if you qualify for Medicaid, the Agency for Health Care Administration (AHCA) will send you a letter. The letter will ask you to choose a plan. To choose a plan, go to the State Enrollment Broker website or call a Choice Counselor.

Join online with the State Enrollment Broker.

Join Online


Call toll free:

Monday – Thursday 8:00am – 8:00pm
Friday 8:00am – 7:00pm


Call with your pin. If you do not know your pin, contact the Department of Children and Families.


24/7 Automated Phone System.


Step 3. Sign up for the member portal

Last, register for the member portal. With the member portal, you can take care of your health. If you need help, please call our customer service line.

Click here to go to the Member Portal






To join our network of providers:

Please contact us at:

Phone: 1-844-243-5181 
Fax: 1-888-768-7026